813.839.6333 • 727.577.9500
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Tampa Bay’s #1 Pool Company
Sharper Image Pools © 2012 | Tampa 813.839.6333 | St. Petersburg 727.577.9500 | Fax 813.839.8873
A+ Rated by the Better Business Bureau
Frequently Asked Questions
How long should I run my pump/filter? Filters should run 8-12 hours in the spring and summer. In the fall & winter it should run 6-10 hours depending on filter type, filter size, pool flow rate, bather load, maintenance routine, and chemical balance. DE filters are the most efficient followed by cartridge and sand. Your pool should turn over 2 times a day in the hottest months, ( all the water should run through the filtrations equipment at least two times per day), so your pump capacity, the plumbing and any flow restrictions also affect run time decisions. Our supervisors and field technicians set time clocks for those customers on service with us to the best time for your pool given the season and our experience. Should I keep my automatic cleaner hooked up to the skimmer all the time? A pool’s circulation system is designed to utilize both a skimmer (drawing water from the surface) and a main drain drawing water from the deepest part of the pool). When we utilize the skimmer for an automatic pool cleaner we eliminate the surface suction in most cases. This allows debris to hit the surface and stay there until it gets water logged and sinks, before the automatic pool cleaner can pick it up. If you feel comfortable removing and reinstalling the automatic pool cleaner, it should only be run as needed in a pool, allowing the pools skimmer to do it’s job the rest of the time. You might also enjoy the lack of noise. Why should I have my filter maintained? All DE filter manufacturers recommend disassembling and cleaning your filter at least one time per year. This is because the backwash and rinse cycle does not remove 100% of the DE powder from the filter, and over time the accumulation of the powder can crush the internal grids if the system is not taken apart and cleaned. Cartridge filters last 12-18 months. Each spring is typically a good time to check on their condition and replace it if necessary. We offer discounts on replacement of these items during our “spring special” promotional months. If the element is twisted, heavy even after cleaning, has broken bands, or is crushed – it needs to be replaced. Our Spring Special also has the mechanic check out your entire equipment pad and all your O-rings to make sure there are no visible leaks at the equipment and everything is operating as we approach swim season. Excellent filtration means shorter run times and better chemical efficiency allowing you to swim in the best water possible. I enjoy using my spa but it is annoying to have to adjust the valves before and after I am finished. Is there a simpler solution to this annoyance? This is tragic! We want you to enjoy your pool, it should not be work! We can install a pool automation system so your pool switches from pool mode to spa mode and back with the touch of one button. Today’s technology allows systems sophisticated enough that you can call your spa and have it turn on! The systems can be simple and economical or can be elaborate enough to turn on the spas, the music and the blender with the touch of one button. The choice and the budget are yours. We can do either, and you will be very happy you did it. You should not own a spa without automation, because no one wants to hunt around in the dark to switch valves after you have finished relaxing in the spa. Stay in relax mode with automation! Do you do repairs and equipment replacement? Our company specializes in all areas of pool equipment and repair. For over two decades we have been repairing and remodeling pools. We have a professional seasoned mechanical staff and we are fully licensed to build commercial and residential pools. In addition to holding a gas license for your pool heater installations, we perform system upgrades as well as installing the newest automated technology. What is your stain prevention program? Stains happen to pools the way they happen to sidewalks. Metals and minerals from our water supply and outside factors such as iron, fertilizer, and organic material all combine in the water to leave friction deposits over time to give the growing stain affect. Our stain prevention program uses sequestering agents to pull those minerals out of your water and keep the pool stain free. We recommend this service if you have just had your pool resurfaced, acid washed, had stain removal treatment or if you have a new pool. If the pool is already stained, we will need to do a stain removal treatment or an acid wash if appropriate before you can go on this program. This program deals with cosmetic issues in the pool and comes with a guarantee. This is an added service as these issues are not part of the swim safe nature of the pool water. Please ask our customer service department about the program. Do you service pools with salt chlorine generator systems? Sharper Image Pools has hundreds of clients on service with salt chlorine generators. All the necessary salt and maintenance for your salt chlorine generator is included in your monthly chemical or cleaning service price. We repair and install all brands of salt chlorine generators for residential and commercial pools. Our customers love their salt chlorine pools, it will enhance your swimming experience through a soft water feel and the elimination of large doses of chlorine to your pool (shocking). This leads to better feeling skin, less eye irritation and overall better swimming experience.
Financing Available
Tampa Bay’s #1 Pool Company
813.839.6333 • 727.577.9500
Tampa Bay’s #1 Pool Company
813.839.6333 • 727.577.9500
How long should I run my pump/filter? Filters should run 8-12 hours in the spring and summer. In the fall & winter it should run 6-10 hours depending on filter type, filter size, pool flow rate, bather load, maintenance routine, and chemical balance. DE filters are the most efficient followed by cartridge and sand. Your pool should turn over 2 times a day in the hottest months, ( all the water should run through the filtrations equipment at least two times per day), so your pump capacity, the plumbing and any flow restrictions also affect run time decisions. Our supervisors and field technicians set time clocks for those customers on service with us to the best time for your pool given the season and our experience. Should I keep my automatic cleaner hooked up to the skimmer all the time? A pool’s circulation system is designed to utilize both a skimmer (drawing water from the surface) and a main drain drawing water from the deepest part of the pool). When we utilize the skimmer for an automatic pool cleaner we eliminate the surface suction in most cases. This allows debris to hit the surface and stay there until it gets water logged and sinks, before the automatic pool cleaner can pick it up. If you feel comfortable removing and reinstalling the automatic pool cleaner, it should only be run as needed in a pool, allowing the pools skimmer to do it’s job the rest of the time. You might also enjoy the lack of noise. Why should I have my filter maintained? All DE filter manufacturers recommend disassembling and cleaning your filter at least one time per year. This is because the backwash and rinse cycle does not remove 100% of the DE powder from the filter, and over time the accumulation of the powder can crush the internal grids if the system is not taken apart and cleaned. Cartridge filters last 12-18 months. Each spring is typically a good time to check on their condition and replace it if necessary. We offer discounts on replacement of these items during our “spring special” promotional months. If the element is twisted, heavy even after cleaning, has broken bands, or is crushed – it needs to be replaced. Our Spring Special also has the mechanic check out your entire equipment pad and all your O-rings to make sure there are no visible leaks at the equipment and everything is operating as we approach swim season. Excellent filtration means shorter run times and better chemical efficiency allowing you to swim in the best water possible. I enjoy using my spa but it is annoying to have to adjust the valves before and after I am finished. Is there a simpler solution to this annoyance? This is tragic! We want you to enjoy your pool, it should not be work! We can install a pool automation system so your pool switches from pool mode to spa mode and back with the touch of one button. Today’s technology allows systems sophisticated enough that you can call your spa and have it turn on! The systems can be simple and economical or can be elaborate enough to turn on the spas, the music and the blender with the touch of one button. The choice and the budget are yours. We can do either, and you will be very happy you did it. You should not own a spa without automation, because no one wants to hunt around in the dark to switch valves after you have finished relaxing in the spa. Stay in relax mode with automation! Do you do repairs and equipment replacement? Our company specializes in all areas of pool equipment and repair. For over two decades we have been repairing and remodeling pools. We have a professional seasoned mechanical staff and we are fully licensed to build commercial and residential pools. In addition to holding a gas license for your pool heater installations, we perform system upgrades as well as installing the newest automated technology. What is your stain prevention program? Stains happen to pools the way they happen to sidewalks. Metals and minerals from our water supply and outside factors such as iron, fertilizer, and organic material all combine in the water to leave friction deposits over time to give the growing stain affect. Our stain prevention program uses sequestering agents to pull those minerals out of your water and keep the pool stain free. We recommend this service if you have just had your pool resurfaced, acid washed, had stain removal treatment or if you have a new pool. If the pool is already stained, we will need to do a stain removal treatment or an acid wash if appropriate before you can go on this program. This program deals with cosmetic issues in the pool and comes with a guarantee. This is an added service as these issues are not part of the swim safe nature of the pool water. Please ask our customer service department about the program. Do you service pools with salt chlorine generator systems? Sharper Image Pools has hundreds of clients on service with salt chlorine generators. All the necessary salt and maintenance for your salt chlorine generator is included in your monthly chemical or cleaning service price. We repair and install all brands of salt chlorine generators for residential and commercial pools. Our customers love their salt chlorine pools, it will enhance your swimming experience through a soft water feel and the elimination of large doses of chlorine to your pool (shocking). This leads to better feeling skin, less eye irritation and overall better swimming experience.
Sharper Image Pools © 2012 | Tampa 813.839.6333 | St. Petersburg 727.577.9500 | Fax 813.839.8873
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